The Research on the Comparison of Service Quality, Customer Behavior and Satisfaction between Self-operation and Outsourcing School Swimming Pools

碩士 === 玄奘大學 === 國際企業學系碩士在職專班 === 100 === This study aimed to survey the current status of school swimming pools with two different operation types- self-operation and outsourcing, and to find differences and correlations among service quality, consumer behavior and satisfaction. The subjects of the...

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Bibliographic Details
Main Authors: Fu, An-Jung, 傅安榕
Other Authors: Tseng, Yuchin ; Tseng, Kuangjung
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/49586137768275719847