The Research on the Comparison of Service Quality, Customer Behavior and Satisfaction between Self-operation and Outsourcing School Swimming Pools
碩士 === 玄奘大學 === 國際企業學系碩士在職專班 === 100 === This study aimed to survey the current status of school swimming pools with two different operation types- self-operation and outsourcing, and to find differences and correlations among service quality, consumer behavior and satisfaction. The subjects of the...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
|
Online Access: | http://ndltd.ncl.edu.tw/handle/49586137768275719847 |