The Effects Of Leisure Participation On Emotional Labor And Emotion Exhaustion On Frontline Service Workers
碩士 === 義守大學 === 管理學院管理碩博士班 === 100 === In a service-type of mainstream society, more emphasis on service quality and customer satisfaction, service is also increasingly important in the foot color, customer service personnel from the show's emotional performance of the enterprise for the total...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/58050014772405308669 |