Effects of credit card promotional staff’s servicebehavior on service satisfaction
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === Abstract The main purpose of the thesis is to study the effects of credit card promotional staff’s service behavior on service satisfaction. This study constructed a theory model and checked the relation among variables. The data were collected via questionn...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Online Access: | http://ndltd.ncl.edu.tw/handle/39755173121891347823 |