Effects of credit card promotional staff’s servicebehavior on service satisfaction

碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === Abstract The main purpose of the thesis is to study the effects of credit card promotional staff’s service behavior on service satisfaction. This study constructed a theory model and checked the relation among variables. The data were collected via questionn...

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Bibliographic Details
Main Authors: Shu-Ming Tsai, 蔡淑敏
Other Authors: Hao-Chen Huang
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/39755173121891347823