Applying QFD and three-dimensional IPA models to improving the service quality of ocean freight forwarders
碩士 === 國立高雄應用科技大學 === 商務經營研究所 === 100 === Foreign trade is the main power for the economic development of Taiwan. ocean transportation is the main way to deliver cargo in foreign trade for Taiwan. The shippers with large volume cargo can obtain discounts and port-to-port services from ship companies...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/33906542202779997750 |