The Influence of State-Owned Enterprise Employees’ Collectivism on Organizational Citizenship Behavior and Job Performance: A Case Study of Taipei Department
碩士 === 銘傳大學 === 公共事務學系碩士在職專班 === 100 === To explore how state-owned enterprise employees’ perception of collectivism influence their organizational citizenship behavior and their job performance is one of this thesis’s objects. The other object of this study is to find out how Taipei Water Company l...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/30955813630868290595 |
| Summary: | 碩士 === 銘傳大學 === 公共事務學系碩士在職專班 === 100 === To explore how state-owned enterprise employees’ perception of collectivism influence their organizational citizenship behavior and their job performance is one of this thesis’s objects. The other object of this study is to find out how Taipei Water Company learn to modify the behavior of employees of state-owned enterprise in order to obtaining a higher operating performance and providing better service quality to customers.
This study obtains 286 valid samples with the method of convenience sampling. This research uses path analysis and hierarchical regression analysis to test the research hypotheses we explored. The results show that: (1) The collectivism positively affects organizational citizenship behavior and organizational identification. (2) The organizational justice positively affects job satisfaction, organizational identification and organizational trust.(3) The job satisfaction positively affects organizational citizenship behavior.(4) The organizational identification positively affects organizational citizenship behavior and job performance .(5) The organizational trust positively affects organizational citizenship behavior and job performance . The conclusions explored from this research finding may provide many insightful recommendations about human resource management to state-owned enterprise .
|
|---|