| Summary: | 碩士 === 明志科技大學 === 工業工程與管理研究所 === 100 === This study implements TRIZ to propose innovative approaches for resolving conflicts in a HRMS company case. The conflicts-resolving approaches are proposed in four levels, Operations, Human resources management, Marketing and Sales, Technology development. The results show that the introduction of cloud computing systems can solve the existing problems.
TRIZ has long been widely be applied to solve engineering problems. However, few studies and practical usage were proposed systematically in management area. TRIZ introduction of a corporate management is feasible. This study introduces 39 TRIZ management parameters for approaching the meanings of original 39 TRIZ engineering parameters, broadening the TRIZ applications in management areas as well. The results showed that the enterprise product life-cycle close to the weak period, must find a new technology to replace existing products. The cloud computing model will be a great choice. The questionnaire results showed that a large number of units are not satisfied with the current system. These units can be considered as potential customers, in order to enhance market share.
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