The Influences of Mobile Queuing Service on Consumers’ Queuing Psychology － A Laboratory Experiment on Japanese Restaurants
碩士 === 國立中央大學 === 資訊管理研究所 === 100 === Queuing is a negative experience for most consumers. Thus, many companies want to find a solution to shorten waiting lines. However, recent researchers found that queuing not only seems to have negative impacts on consumer experience, but a long waiting line out...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/93833513732123392144 |