Study The Relationships Between Service Quality and Customer Trust-The case of Taiwan Automobile Repair and Maintenance Workshop
碩士 === 國立彰化師範大學 === 工業教育與技術學系 === 100 === This study aimed to explore the relationship between the service quality and customer trust of the Taiwan automobile repair and maintenance workshop. Using questionnaire method to investigate perception of the customers whose the automobile were served by th...
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| Format: | Others |
| Language: | zh-TW |
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2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56559491736224812480 |