A Study on the Critical Success Factors for Enhancing the Customer Satisfaction of Network Service - A Case of Chunghwa Telecom
碩士 === 國立彰化師範大學 === 資訊管理學系所 === 100 === Chunghwa Telecom since 2005 years after privatization, in order to cope with fierce competition in the telecommunications market, the company had the implementation of more attention to customer satisfaction regarding network service quality. In this study, fr...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/51432814990644796105 |