The Study of Influence on the Customer Experience Value and Satisfaction in the Service Industry - The Dramaturgy Theory Perspective

碩士 === 國立東華大學 === 企業管理學系 === 100 === Hotels provide accommodation, food and beverage, the conference facilities. According to the hotel related regulations of Ministry of Communications Tourism Bureau, the hotels are categorized as "international tourist hotel" and "tourist hotel&...

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Bibliographic Details
Main Authors: Mo-Yen Huang, 黃模焱
Other Authors: Hsi-Jui Wu
Format: Others
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/q48s7c