A Study of Service Failure Mode on Oil Active Supply of Military Logistics
碩士 === 國防大學管理學院 === 資訊管理學系 === 100 === Service has become a newest trend in the transformation of global industrial structure. Lowering the service failure and achieving customer’s expectation are two priorities in customer satisfaction and making profit. The ways to achieve these goals include mark...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/95057037575930713889 |