Interaction among Service Quality, Customer Satisfaction and Customer Relation in Local Tax Authorities ~ A Case Study of Revenue Service East District Office, Kaohsiung City

碩士 === 國立屏東科技大學 === 高階經營管理碩士在職專班(EMBA) === 100 === In a time with ever-changing external environment, we are facing a daily increase of diversified needs and service requirement from taxpayers. Not only do tax authorities have to utilize the advance of information technology, there’re also growing n...

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Bibliographic Details
Main Authors: JIA-XING CHEN, 陳嘉興
Other Authors: CHING-HSU HUANG
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/04242279682286318805