Compare Service Quality, Customer Satisfaction and Loyalty between Kaohsiung Harbor Cruises
碩士 === 國立中山大學 === 公共事務管理研究所 === 100 === The purpose of this study is to understand the service quality, customer satisfaction and loyalty of Kaohsiung Harbor Cruises.This study also discuss the differences between public harbor cruises and and private harbor cruises in the three variables. In this s...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/71543811463451372983 |