Crowdsourcing Your Technology-Based Self-Services:A Network Approach
碩士 === 國立清華大學 === 服務科學研究所 === 100 === Online technology based self-services (TBSS), such as Google search and online shopping, stand to become the primary touch point used by firms to facilitate custom-er buying decisions. This kind of service has significantly changed the way firms manage their bus...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | en_US |
Published: |
2012
|
Online Access: | http://ndltd.ncl.edu.tw/handle/05984296237058276128 |