Crowdsourcing Your Technology-Based Self-Services:A Network Approach

碩士 === 國立清華大學 === 服務科學研究所 === 100 === Online technology based self-services (TBSS), such as Google search and online shopping, stand to become the primary touch point used by firms to facilitate custom-er buying decisions. This kind of service has significantly changed the way firms manage their bus...

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Bibliographic Details
Main Authors: Chen, Chun-Yen, 陳俊彥
Other Authors: Wang, Jyun-Cheng
Format: Others
Language:en_US
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/05984296237058276128