A Study on the Influence of Job Characteristics, Emotional Labor and Job Satisfaction on Organizational Commitment

碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系人力資源碩士在職進修專班 === 100 ===   In the global financial environment, the competition among the financial circles is intense. Service quality is the key to earn customer’s satisfaction and competitive advantage. While the degree of customer’s satisfaction increases, the im...

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Bibliographic Details
Main Authors: Yeh, Chia-Chi, 葉佳綺
Other Authors: Huang, Neng-Tang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/29629838318071802422