Constructing and Validating the Restaurant Customer-based Service Orientation Scale (RCSOS)
碩士 === 國立臺灣師範大學 === 餐旅管理與教育研究所 === 100 === The present study is to develop a Restaurant Customer-based Service Orientation Scale (RCSOS) to assess the degree of faith, attitude, and behavior performed by the restaurant service providers while delivering services. Applying the rigorous construction s...
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| Format: | Others |
| Language: | zh-TW |
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2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/4z65wy |