The Evaluation of Customer Satisfaction for the VIP Service in the Telecom Company: TaiwanMobile
碩士 === 國立臺灣科技大學 === 管理研究所 === 100 === The aim of this study is to explore the correlation between VIP service quality and customer satisfaction of the telecom company. The investigation is to use one of the major Taiwanese telecom companies: TaiwanMobile as the research candidate; the study uses con...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/47060042893827512835 |