The Research of the Experience and the Coping Strategies of Telephone Counselors when Difficult Clients Call
碩士 === 中國文化大學 === 心理輔導學系 === 100 === The purposes of the research are to explore the difficulties the telephone counselors experienced, the coping strategies the counselors used and effectively coping strategies the counselors and the supervisors rated when difficult clients called. By using quali...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/93847965494888834916 |