The impact of Customer Experience, Value Co-creation and Organizational Capabilities on Service Innovation

碩士 === 世新大學 === 企業管理研究所(含碩專班) === 100 === This research aims at services on customer experience, value creating innovation effects as the subject of analysis and organizational ability to service, father of marketing Kotler notes, how enterprise marketing away from the traditional approach, become a...

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Bibliographic Details
Main Authors: Wen-Liang Fang, 方文良
Other Authors: Chen-Yen Yao
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/75259489616647422854