A Study on Classifying Customers' Problems in a Call Center
碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 100 === With the development of technologies, how to build a fine customer relationship with them is a major target among enterprises. For such purpose of enterprises, a customer service center is being more important to response customers quickly and correctly. Th...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/24684355203874348757 |