A Conversation Analysis of the Initial Phase of Telemarketing: Managing Refusals and Rejections
碩士 === 世新大學 === 口語傳播學研究所 === 100 === Fine-grained sequence and organizations when overcoming prospective customers' (hereafter referred to as 'prospects') objections and driving selling were found in telemarketing successful cases. This dissertation outlines the features o...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/99445348826817684550 |