The Effect of Service Quality on Consumer Satisfaction of Badminton Service
碩士 === 樹德科技大學 === 經營管理研究所 === 100 === This study aims to explore the effect of service quality on consumer satisfaction. A total of 300 respondents from Song-Shang badminton Sports Center were invited to participate in the survey. Results indicated that five service quality constructs, ‘tangibles’...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2012
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Online Access: | http://ndltd.ncl.edu.tw/handle/09046408562491067268 |