The Effect of Service Quality on Consumer Satisfaction of Badminton Service

碩士 === 樹德科技大學 === 經營管理研究所 === 100 === This study aims to explore the effect of service quality on consumer satisfaction. A total of 300 respondents from Song-Shang badminton Sports Center were invited to participate in the survey. Results indicated that five service quality constructs, ‘tangibles’...

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Bibliographic Details
Main Authors: Cheng-Chou Huang, 黃振洲
Other Authors: Ching-Hung Chang
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/09046408562491067268