The Effects of Beautiful Landscape with Planting Layout in Banking Hall on Service Quality and Emotions While Waiting
碩士 === 東海大學 === 景觀學系 === 101 === When customers come to bank for transaction, whether waiting for the call in the business hall, or waiting for processing related business by a counter teller, the longer they wait, the more anxious and impatient they may become. So it may negatively affect bank’s se...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/92758727217751280343 |