Relationships Among Restaurant Waiting Lines, Perceived Justice, And Customer Satisfaction：Mediation By Customers' Reactions To Waiting
碩士 === 東海大學 === 餐旅管理學系 === 100 === This study mainly explores the relationships among restaurant waiting lines, perceived justice, customer’s reactions to waiting, and customer satisfaction. In addition, the study examines the relationship between perceived justice and customer...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/25111948242959483355 |