The empirical analysis of total quality management formarketing management, customer satisfaction and customerloyalty –The case of security industry

碩士 === 育達商業科技大學 === 行銷與流通管理所 === 100 === In recent years, the Taiwanese government has positively carried out the policy of financial liberalization and relieved many large-scale monetary control measures. When the market type transforms into a buyers’ market, the providers of service industries fac...

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Bibliographic Details
Main Authors: Wu,I-Ping, 吳逸萍
Other Authors: Chen, Shunhsing
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/00859610717043307956