Over service: Investigate Customer Behavior through Tangible Facilities and Employees Responsiveness
碩士 === 元智大學 === 經營管理碩士班(國際企業學程) === 100 === In the highly competitive global market, the services industry plays an important role in the world economy. All companies do their best to provide more and better service to satisfy customer, and further increase their loyalty. However, in our daily life,...
| Main Authors: | , |
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| Format: | Others |
| Language: | en_US |
| Online Access: | http://ndltd.ncl.edu.tw/handle/03665999943387197022 |