Can Employer’s Sincerity Induce Employees’ Commitment? The Study of The Interrelationships among Internal Corporate Social Responsibility, Employee Engagement and Organizational Commitment

• Main Authors: Kai-Li Jung, 鍾凱麗
• Other Authors: Chian-Chong Jean
• Format: Others
• Language: zh-TW
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/20776854573057952364

碩士 === 國立中正大學 === 勞工關係學系暨研究所 === 101 === Most previous studies have shown that private enterprises usually emphasized on the community- or environment-based CSR activities instead of, internal, employee-based CSR. Even though studies have found CSR was influential to human resources activities in enterprises, while the impacts on internal CSR practices to staffs and the relationships between internal CSR practices were not explored. Can managers motivate staffs' efforts and commitment through reinforcing internal CSR? It’s the major issue of this study. The purpose of this study is to investigate the impacts of internal CSR programs on employees’ engagement and organizational commitments. The author drew subjects from the "Taiwan's Top 50 Corporate Citizens 2012" by CommonWealth Magazine and used a mailed questionnaires to collect data. Two hundred and sixty (260) valid questionnaires were analyzed from 280 returned questionnaires. Important findings from analyses are the following: 1.Samples with different ages show different perception on "employees' rights and welfare", while samples with various seniority and industry background show significant differences on every internal CSR dimensions. 2.Positive relationships exist among all the dimensions of internal CSR and employee engagement. 3.Only "employees' rights and welfare, in the internal CSR dimensions, shows positive relationships with dimensions of organizational commitment. 4.Emotional engagement, the only dimension of employee engagement, shows positive relationships with three dimensions of organizational commitment. 5.Partial intermediary effect of employee engagement exists between internal CSR and organizational commitment.