Employee Training and Communication in the Chain Restaurant Industry:A Case Study of a Fast Food Company

碩士 === 長榮大學 === 國際企業學系(所) === 101 === Consistency of service quality is a key success factor for the chain retaurant industry. To remain consistent in service quality, chain restaurants should provide appropriate training systems for their employees. However, there is is still lack of research about...

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Bibliographic Details
Main Authors: Chi-Ying Juang, 莊麒穎
Other Authors: 何怡慧
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/10256092971425272020