A Study of IT Helpdesk
碩士 === 中原大學 === 資訊管理研究所 === 101 === IT helpdesk is the first line of communication channels between IT department and end users. When user’s satisfaction becomes lower, all voice of dissatisfaction from management will be a huge pressure. It not only for hard working IT staff is unfair if the satisf...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/83259742552989037773 |