The Relationships Among Product Knowledge,Customer Satisfaction and Repurchase Intension in Financial Service Industry
碩士 === 大葉大學 === 企業管理學系碩士班 === 101 === Product knowledge is an important factor that impacts customer satisfaction and repurchase intension, and also a big challenge when maintaining relation quality in service industry. The main purpose of this research is to investigate what determin customer satis...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/91954583632394916565 |