Integrating the Kano Model into QFD for Service Quality of Individual Coffee Shops
碩士 === 大葉大學 === 管理學院碩士在職專班 === 101 === Under the influences of western culture, the coffee market has been developing rapidly and radically. With the rise of living standards, the taste of the consumers about individual coffee shops has also become more delicate, therefore the service quality...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/65198999623429238984 |