Integration of Kano Model into QFD in the Study for Service Quality of Afterschool English Program
碩士 === 大葉大學 === 管理學院碩士在職專班 === 101 === The research is to study the service quality of afterschool English program, which concerns most of the parents of the 1st and 2nd graders, at primary school in Changhua area. Not like other conventional methods, the Integration of Kano Model into QFD is used...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/54626062956590308478 |