Integrating the Kano Model into QFD forImproving Service Quality of TaiwanTaoyuan International Airport

碩士 === 大葉大學 === 管理學院碩士在職專班 === 101 === International visits through airplanes are becoming more frequent than before due to the rise of globalization. As a consequence, many airports around the world are now eager to extend and improve their facilities in the hope of luring more tourists and acquiri...

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Bibliographic Details
Main Authors: Shih-Ying Lo, 羅仕瑩
Other Authors: Ching-Torng Lin
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/06299723698576596316