Constructing Assessment Indicators of Facility and Service Quality of Commercial Hotels
碩士 === 輔仁大學 === 餐旅管理學系碩士班 === 101 === The intention of the research is to develop an evaluational indicators of facility and service quality of Commercial Hotels. These factors could help hotel management teams to evaluate what to do or how to do their services effectively to satisfy their customers...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/27070623571130999599 |