A Study on Combined with the Kano model and Improved IPA to Analyze the Service Quality Factors of the Airline
碩士 === 開南大學 === 空運管理學系 === 101
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/92628222099214843312 |