Relationsips between Personality and Service-oriented Organizational Citizenship Behaviors: The Moderating Effect of Job Engagement
碩士 === 國立高雄應用科技大學 === 人力資源發展系碩士班 === 101 === The competitition between businesses are getting intense nowadays. Product quality, service attitude are critical factor to gain competitivity. If a firm provides excellent service to its customers, it enhances the loyalty of existing customers, facilitat...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/36zzzr |