Factors affecting consumer online compliant-by Theory of Planned Behavior, face, and the risk of retaliation
碩士 === 國立高雄應用科技大學 === 資訊管理研究所碩士班 === 101 === With the popularity of internet, consumers have a more fast and convenient access to complain or appeal with business. However, in the past complaint literature, most of them view complaining as impulsive behavior, and fewer past research treated complain...
Main Authors: | Kuang xin Liu, 劉光昕 |
---|---|
Other Authors: | Jen-Ruei Fu |
Format: | Others |
Language: | zh-TW |
Published: |
2013
|
Online Access: | http://ndltd.ncl.edu.tw/handle/53538418099193207577 |
Similar Items
-
On WTO Authorized Retaliation-From US-EC Retaliation Cases
by: Chih-Shuen Lin, et al.
Published: (2006) -
Gender and experiences of retaliation
by: Kely César Martins de Paiva, et al.
Published: (2018-04-01) -
Shot(s) of freedom and retaliation
by: Vuković Đorđe
Published: (2014-01-01) -
III. Divine retaliation
by: Karl Wikman
Published: (1970-08-01) -
A Study on the Retaliation in WTO Dispute Settlement Mechanism ─ Focusing on Cross-Retaliation
by: TSAI, HSIN-YI, et al.
Published: (2015)