STUDY OF SERVICE QUALITY OF CUSTOMS CLEARANCE AUTOMATION - TAKING KAOHSIUNG CUSTOMS OF THE CUSTOMS ADMINISTRATION FOR EXAMPLE

碩士 === 國立高雄應用科技大學 === 工業工程與管理系碩士在職專班 === 101 === This thesis aims to explore the service quality of customs clearance automation at the Kaohsiung Customs of the Customs Administration, which serves as the object of empirical analysis. Based on the “conceptual model of service quality”, proposed by...

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Bibliographic Details
Main Authors: LIOU, Shu-Chuan, 劉樹全
Other Authors: HUANG, Ying-Fang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/01619034259216888254