The Relationships among Relationship Quality, Customer Satisfaction and Customer Loyalty: A Case Study of Home Delivery Service in Kaohsiung.
碩士 === 國立高雄應用科技大學 === 國際企業系碩士在職專班 === 101 === Home delivery service had been introduced to Taiwan market since October, 2000, which created a niche market and became a new business model for providing swift and efficient services. Moreover, the changing needs of customers have significantly fostered...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/24988462318746216724 |