The Effects of Service Innovation on Service Quality and the Customer Satisfaction-Taking the Funeral Industry as an Example
碩士 === 國立高雄應用科技大學 === 高階經營管理研究所碩士在職專班 === 101 === Abstract The funeral industry was mostly operated by a single trader or traditional business model before the large enterprises joined the industry in Taiwan. Later, the division of labor inthe originalfuneral business model has been changed through...
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/29566459725562318090 |