Using SERVQUAL to measure service quality and customer satisfaction in Vietnam supermarkets
碩士 === 龍華科技大學 === 商學與管理研究所 === 101 === Supermarkets in Vietnam are growing at the rate of about 20 percent per year. Meanwhile, income and knowledge of consumers, the competition with the domestic and foreign organization is higher and higher more after Vietnam joins the World Trade Market WTO (2007...
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| Format: | Others |
| Language: | en_US |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/21641730263134267435 |