Research on the Service Quality of Tour Busin Kinmen County

碩士 === 銘傳大學 === 觀光事業學系碩士在職專班 === 101 === This study used the SERVQUAL and important-performance analysis to explore Research on the Service Quality of Tour Bus in Kinmen County There were 23 basic elements to construct the reseach questions. The questionnaires were survey of the tourists who take th...

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Bibliographic Details
Main Authors: Sheng-Fang Hsu, 徐聖芳
Other Authors: Fang, Yen-Po
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/62761767884684631742