Study of Coffee Shop Employees’ Competency- With an Example of North Region of Taiwan

碩士 === 明新科技大學 === 服務事業管理研究所 === 101 === This study examined the competency of coffee shop employees’ in northern Taiwan. The questionnaire-based investigation with validity rate of 80% of 300 effective responses. The results showed that the ten competencies of coffee shop employees are cleanliness,...

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Bibliographic Details
Main Authors: Yu-hsiang Huang, 黃鈺翔
Other Authors: Yu-mei Hong
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/86819570178049909989