The Impacts of Knowledge Sharing and Customer Orientation on the Consumer’s Satisfaction and Loyalty

碩士 === 國立交通大學 === 經營管理研究所 === 101 === Since 1988, the employees and the output value of service industry in Taiwan have exceeded those of the other two industries and have been increasing over time. We could infer that service is more and more important for modern people. Within the industries r...

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Bibliographic Details
Main Authors: Wang, Hai-Yen, 王海燕
Other Authors: Chen, Mei-Fang
Format: Others
Language:en_US
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/53054879310638130643