The Influence Factors of Online Ticket Purchasing on Customer Satisfaction in Mongolian Airlines

碩士 === 國立東華大學 === 國際企業學系 === 101 === The daily growth of the internet and electronic ticketing has become an integral part of airline companies’ strategy to increase profits through better customer service. The internet has changed the way corporations to conduct business with consumers who are incr...

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Bibliographic Details
Main Author: Baasandulam Byambaa
Other Authors: Kuo-Chung Chang
Format: Others
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/75491504911780241093