An Evaluation of Logistics Management Capability on Service Failure for Taiwanese International Freight Forwarders

碩士 === 國立高雄海洋科技大學 === 航運管理研究所 === 101 === This study aims to evaluate the logistics management capability on service failure for Taiwanese International Freight Forwarders. Data were collected both from customers’ and operators’ perspectives. An imporeant –performance analysis was used to formulate...

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Bibliographic Details
Main Authors: Sheng-Wei Lee, 李聖瑋
Other Authors: Ching-Chiao Yang
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/04305589428004996063