The Impact of Group-Buying Websites Characteristics and Service Convenience on Service Quality, Customer Satisfaction and Customer Loyalty

碩士 === 國立高雄第一科技大學 === 企業管理研究所 === 101 === Maturity and stability had grown in recent years, group-buying websites shown different levels of quality, but in order to cope with fierce competition, the need to enhance the quality of service to meet consumer demand is a must. Naturally, if group buying...

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Bibliographic Details
Main Authors: Po-Han Li, 李柏翰
Other Authors: Huey-Pyng Shyu
Format: Others
Language:zh-TW
Published: 2013
Online Access:http://ndltd.ncl.edu.tw/handle/75425031235814483607