Exploring the antecedents of service recovery satisfaction and repurchase intention in the hospitality sector
碩士 === 國立高雄第一科技大學 === 行銷與流通管理研究所 === 101 === As the world has gradually moved toward a service-based economy, the service sector becomes increasingly important and competitive. The hospitality sector has become one of most noteworthy branches within the service industry due to the fact that more and...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2013
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| Online Access: | http://ndltd.ncl.edu.tw/handle/83523719442951690959 |