The relationships among transformational leadership, collective psychological ownership, employee''s organizational commitment and organizational citizenship behavior-the case of hospitality industry

• Main Authors: Ya-chun Tseng, 曾雅君
• Other Authors: Jin-Feng Uen
• Format: Others
• Language: en_US
• Published: 2013
• Online Access: http://ndltd.ncl.edu.tw/handle/524q7s

碩士 === 國立中山大學 === 人力資源管理研究所 === 101 === Different from other positive organizational behavior, collective psychological ownership means that once the employees have the sense of “mine” or “ours” feeling towards the target, they would treat the possession more seriously and lead to better outcomes and performance it produces, such as work-related attitudes and behavior. This research clarifies the definitions of psychological ownership and collective psychological ownership. Then, it examined the relationships among collective psychological ownership, transformational leadership, organizational commitment and organizational citizenship behavior. This research specifically chose to focus on hospitality industry with its service characteristics. The sample was collected from various hotels and restaurants randomly. The total effective distributed samples were 375 out of 44 cases. Linear Regression, Hierarchical linear modeling and Sobel test were conducted to analyze the relationships among variables. The analyses revealed that, firstly, transformational leadership is positively related to collective psychological ownership; second, collective psychological ownership influenced organizational commitment and organizational citizenship behavior significantly. The results indicated that collective psychological ownership is a mediating mechanism to improve the effectiveness and performance of the transformational leadership conveyed to individual behavior and attitude. Practical implications and suggestions to future research on collective psychological ownership concluded the article.