The Relationship between the ElementarySchool Principals’ Internal MarketingImplementation and Teachers’Customer-Oriented Behavior to Students’Parents: The Moderating Perspective
博士 === 國立臺南大學 === 教育經營與管理研究所博士班 === 101 === In elementary school, the formal class teachers are the front-line service employees to face the students’ parents. The satisfaction of students’ parents towards school will be enhanced, if teachers could present the customer-oriented behavior to student’s...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2013
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Online Access: | http://ndltd.ncl.edu.tw/handle/89058894940950085219 |